Qwest Control™ is a proprietary Web-based application that provides complete management control over a broad range of Qwest® services, including ATM, Business Dial, DIA, Dedicated Hosting, Frame Relay, Managed Firewall VPN, Private Routed Network (VPN) and Toll Free. Qwest Control allows customers to access a wide variety of network management, billing and reporting tools via a secure Web site.

Qwest Control provides a comprehensive set of communications management tools, including:

• eBilling Manager - Provides an online interface for the customer to centralize billing information across their local and long-distance service offerings. EBilling features include: eBill presentment (most recent six months), summary report building, on-line bill payment and the ability to modify bill delivery methods such as paperless billing. Enhanced features include eBill Companion™ - to download billing and convert billing data into a series of management reports and Qwest Total Advantage™ (QTA) reports (for customers on the QTA product).
• Statistics Manager - Allows customers to view historical and real-time network statistics, and create detailed reports.
• Trouble Manager - Enables customers to create and track the status of trouble tickets.
• Status Manager - Reports network or service failures via an alarms list and interactive network map, keeping customers aware of the status and performance of their network. Customers can access configuration and trouble information from the network status map.
• Configuration Manager - Enables customers to view current network element configuration and manage network groups and service users.
• System Administration Manager - Allows customers to create and manage secure administrative profiles for their enterprise users.