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. Products & Services . . Internet Solutions  :  Qwest High-Speed Internet Office Basic & Office Plus
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Qwest DSL
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For more information call 1 800-777-9594 6AM-6PM (MST), M-F

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. Requirements & Specs
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. Additional Information

What is DSL?

Digital Subscriber Line (DSL) is a method of gaining high-speed access to the Internet or a corporate network using your existing phone line. DSL connections allow you to talk on the phone and surf the Web at the same time over the same telephone line.

Qwest Choice™ DSL and Qwest Choice DSL Deluxe service is available at speeds ranging from 256 Kilobits per second (Kbps) to up to 1.5 Megabits per second (Mbps). People who connect to the Internet through a traditional "dial-up" connection will typically connect at speeds ranging from 14.4 to 56 Kbps.

*"Kbps" means kilobits per second. "Mbps" means megabits per second. 1 Mbps equals 1000 Kbps.

ISP Options

An Internet Service Provider (ISP) provides the last part of the connection to the Internet. This is the "gateway" through which the signals sent from the Qwest DSL modem over the DSL service pass to get to the Internet. Please note: Not all ISPs are Qwest DSL-ready. When ordering Qwest Choice DSL service, you will choose an ISP from a list of Qwest DSL-ready ISPs in your area.

Modem Options

DSL Modems
Like a traditional modem, a DSL modem connects your computer to your telephone line so you can connect to the Internet. A DSL modem requires a special signal in order to work. Qwest Choice DSL service provides this signal over your existing telephone line, allowing you to surf the Internet and talk on the phone at the same time. Many modems out on the market are not capable of transmitting data at Qwest Choice DSL speeds; new customers to Qwest Choice DSL service can obtain the Actiontec 1524 modem from Qwest. The Actiontec® 1524 has a built in 4 port switch, provides a wireless expansion interface and is pre-configured as a router.

Dial-Up Modems
Most computers are equipped with an internal dial-up modem - 56 Kbps for example. This modem uses narrowband, or "low speed" technology, that allows you to connect to the Internet using your telephone line. Because they use the same connection, making phone calls and surfing the Web are mutually exclusive.

Minimum Requirements

To experience all the benefits of Qwest Choice DSL and Qwest Choice DSL Deluxe service, we recommend your computer meets the following minimum system requirements. If you have multiple networked computers, the PC requirements apply to the computer that will be connected to the Qwest Choice DSL modem.

PC (IBM Compatible):
  • Desktop or laptop/notebook
  • CPU: Pentium® class processor minimum speed of 200Mhz
  • Operating System: Windows 98, Windows 2000 and Windows ME
  • 16 MB RAM minimum with 32 MB RAM recommended
  • 30 MB hard disk space (additional space will be needed for ISP requirements)
  • CD-ROM drive (internal or external)
Macintosh®:
  • iMac®, Desktop Power PC® or Powerbook® (notebook)
  • CPU: MacOS X
  • 16 MB RAM (desktops); 32 MB RAM (laptop/notebook)
  • 30 MB hard disk space (additional space will be needed for ISP requirements.)
  • Pre-equipped Ethernet NIC
  • CD-ROM drive (internal or external)
  • NOTE: If you own an iMac, a G3 or a G4 Mac with USB ports, you will need to purchase a USB to DIN8 adapter cable in order for Qwest DSLTM to work properly.

Your Internet Service Provider (ISP) may have additional configuration requirements. Please contact your ISP directly for more information.

Installation

With your DSL order, you will receive a DSL self-installation kit including your modem, DSL filters and installation materials. Following the easy-to-use installation CD, you can have your DSL up and running in no time. In addition, you'll receive a toll-free number for installation and technical support.

Qwest also offers technician installations. A Qwest certified technician will come to your home or office and install your DSL service for a one-time installation fee. Please note, that if you are planning to install your DSL service on the same telephone line as your alarm system, you will need a technician installation.

Wireless Network

Wireless networking lets you to connect multiple computers in different rooms without the high cost of cabling. You're free to access the Internet on your laptop anywhere within your wireless coverage area. One modem will provide a range of more than 300 feet indoors and 1500 feet outdoors.

The Actiontec 1524 (available from Qwest) is a wireless-ready device that can be upgraded to support wireless networking by simply inserting an Actiontec-provided PC card* into the DSL Gateway.

* Wireless home networking requires the purchase of a Wireless Expansion card for the Modem and a laptop wireless card for each computer which will be connected to the network. These may be purchased directly from Actiontec for $49.95 each (plus tax & applicable shipping).

Security Alarm System

If you are planning to install your DSL service on the same telephone line as your home alarm system, Qwest strongly recommends a technician installation. Consult with your alarm system provider to ensure your system is functioning properly with DSL on the line..

Federal Surcharge

A Global Service Provider fee is an interLATA transport fee, set by Touch America (a global service provider) and not Qwest, and is required for access to the Internet.

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